To use FlexSIS you will need to get access to the Admin Systems
Access portal (Citrix ERP farm). You also need to have a SecurID
authentication card and to download Citrix ICA thin client
software to your desktop computer.
To get access to the FlexSIS Reporting Portal (FRP) you need
a username and password; these are automatically issued to
you when you are granted access to FlexSIS.
Important message for managers
Faculty, department, and unit managers are asked to please
inform FlexSIS Production Support when a staff member ceases
employment in their area, or if a staff member moves to a
position that does not require FlexSIS access, so that the
user's FlexSIS and FRP access can be end-dated.
As managers, it is under your authority that users have access
to the system. It is thus essential that you advise
FlexSIS Support when this authorisation is withdrawn to
assist us in effectively maintaining security within the application.
print, and fill out a FlexSIS Access Request form indicating
the desired access level and your expected scope of use. On
the FlexSIS Access Request form, tick system options that
you require, based on the following descriptions:
Have this form signed by your faculty manager or head of
department or school and fax it to the number indicated.
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Staff who already have a SecurID
authentication card go to step 3.
To transfer a SecurID card from an existing staff member to another existing staff member you should send an email — with the full names of the old and new staff members, their user IDs and the serial number of the SecurID card to be transferred — to the ICT Helpdesk at firstname.lastname@example.org
Procure a New Card
1) NEW CARD
To procure a new card fill out the appropriate area on the
FlexSIS Access Form Download
2) REPLACEMENT SecurID card
To purchase a SecurID token, please email the Helpdesk at
the following information to request a new or replacement
SecurID token be posted to you.
- Login name (This is the login name you use for the application
with which the SecurID token will be used)
- Whether the token is a new token or a replacement token
- Postal Address (The token will be sent to this address)
- Account Code to be Charged
- Name of Finance Officer (we will confirm that they approve
- Email Address of Finance Officer
If you have any problems with this process, please contact the ICT Helpdesk
Hiring SecurID Cards in Peak Periods
When temporary staff are employed for a specific project,
for example during enrolment periods, faculties create generic
FlexSIS log-ons. To do this, the following define arrangements
between the Student Centre and ICT:
||The cost of hiring SecurID cards is $30.00
per calendar month or part thereof. This amount
is currently paid by the Student Centre.
||For each card hired a Journal Entry form
for the full amount ($300.00) must be supplied by the
||On return of a card, payment for the full
hire period will be made via a separate Journal Entry
form for each card. This Journal Entry form is supplied
by the Student Centre.
||If damaged (in any way — no matter
how minor) the card and the payment Journal Entry form
will be returned to the Student Centre and the faculty
will be charged the full amount.
||The Student Centre retains responsibility
for the return of cards and extension of hire periods.
Any card more than a month late will be deemed lost,
and in such cases ICT will process the deposit Journal
Entry form and not accept subsequent return of the card.
New Conditions of Use for Faculties
Additionally, the following conditions apply when hiring
||Cards will be leased for a maximum period
of three (3) months without the possibility of extension.
If longer periods are required, we strongly advise purchase.
||There will be a grace period of one (1)
month following the due-by date, after which you will
be charged the full amount.
||The Student Centre will send ONE (1)
overdue notice only to the faculty — two weeks
before the end of the grace period. If a response is
still not received, the full amount will be deducted
without further notice one (1) month after the lease
period is reached.
||If you have forgotten your SecurID PIN
you can request the issue of a new PIN: visit the
System Reset page.
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Citrix NFuse ICA thin client software. If you are unsure about
how to install this software, ask your Computer Systems Officer
for help or, if none is available, contact
the ICT Helpdesk.
For FlexSIS related questions please contact FlexSIS_Support.
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